As part of Total, Bostik has embraced the group ethical shared values and principles that motivate and guide our day to day undertakings. Our ethical commitment is based on three core values :
For these ethical values to have a meaningful impact, they have to be expressed through a certain number of business principles applied to our sphere of activity that
Bostik embraces a philosophy of total quality, committed to satisfying customer requirements and maintain the highest practicable standards. We offer the best possible customer focus through the goods we produce, the technical support, customer service and dedicated marketing and sales team within our three pillars of business. Most countries are totally certified ISO 9001/2000 and certain countries are certified ISO 14001 to ensure optimum organisation in production sites as well as in the headquarters.
We monitor key performance indicators at all levels throughout the organisation.
The quality management system is examined through an annual audit plan. Results from internal audits are reviewed alongside audits from our key customers as a continuous improvement tool.